NYLX: Product Eligibility and Loan Pricing Software Solutions

Loan Pricing Software Solutions: Support Services

NYLX Customer Support Specialists are technical resources that can be reached via telephone, email or Live Chat Monday - Friday, 8am to 8pm EST.

To reach a Customer Support Specialist, call 866-557-6959 (option 3) , or email accountmgt@nylx.com, or initiate a "Live Chat" from any LoanDecisions page.

For online assistance, LoanDecisions Knowledge Base is always just a click away. Online help files provide easy to understand user documentation at your fingertips. Step by step, detailed instruction on feature use and activation include system screen shots that illustrate and educate!


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