Every NYLX customer is assigned a NYLX Relationship Manager who becomes a single point of contact accountable for your satisfaction. This resource is also there to ensure that your NYLX solution and its functionality are aligned with the changing needs of your business. Your Relationship Manager can provide you:
- Customized training and ongoing account reviews to ensure system satisfaction
- Updates related to new services and functionality
- A single point of contact for system refinements and reviews of system utilization
Your Relationship Manager also provides best practice recommendations in support of changing mortgage industry requirements, or the evolution of your own business.