Ensuring the implementation of your NYLX solution is effective for your business is top priority. Our customer service personnel have years of industry experience that guide the implementation and ongoing use of your solution.
- A Welcome kit and Set-up Workbook kicks off the process, followed by a fully documented, mutually agreed upon, roll-out plan.
- All system training is done on your "live" fully configured system.
- Administrative training sessions will be organized to ensure alignment with your current workflow and procedures.
- Pricing validation confirms your system has been configured according to your requirements and pricing is accurate.
Implementation Specialists work with you to tailor system settings to meet the unique needs of your business. Once implemented, our support continues through your NYLX Relationship Manager who provides customized training and ongoing account reviews to ensure system satisfaction.